Who we are

Our website address is: https://wisewaysecosystems.com.

Information We Collect

We may collect the following types of information:

Data from payment processors, marketing platforms, or social media accounts if linked with Wiseway services.

Personal Information:

Name, email address, phone number, billing and shipping address, and payment details.

Information provided during account registration or customer support inquiries.

Device and Usage Information:

IP address, browser type, operating system, and usage data (e.g., pages visited, time spent on the site).

Device identifiers and other diagnostic data for mobile app users.

Cookies and Tracking Technologies:

We use cookies, pixels, and similar technologies to enhance user experience and analyze site traffic. You can manage your cookie preferences through your browser settings.

Third-Party Data:

Data from payment processors, marketing platforms, or social media accounts if linked with Wiseway services.

Comments: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

We may share your information with:

Third Parties: In case of a business transfer, such as a merger or acquisition.

Service Providers: For payment processing, shipping, marketing, or analytics.

Business Partners: When offering co-branded services or promotions.

Legal and Regulatory Authorities: If required by law or to protect our legal rights.

If you request a password reset, your IP address will be included in the reset email.

How We Use Your Information

We use your data to:

  • Provide and improve our Services.
  • Process transactions, including payments and order fulfillment.
  • Communicate updates, promotions, or support messages.
  • Ensure security and prevent fraud.
  • Comply with legal obligations or enforce our terms of service.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We retain your personal information as long as necessary to provide our Services or fulfill legal obligations. When no longer needed, we securely delete or anonymize the data.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. You can opt-out of promotional communications by following the unsubscribe instructions or contacting us. Manage or disable cookies through your browser or device settings.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. However, no method of transmission over the Internet is 100% secure.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last Updated” date.